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Banking solutions
It’s time you banked on more
Get more out of your money and how you bank with the accounts, services and rates that separate us from banking as usual.
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Top 5% yields
End the rate shopping chore with our Yield Pledge® accounts, all of which deliver a yield in the top 5% of Competitive Accounts.Free cash access
With our checking and money market accounts, freely access your cash at over 80,000 no-fee ATMs across the country.Mobile check deposits
Why go out of your way to deposit a check? Use our mobile app to send it to us securely and in a snap.Everyday Convenience
Yield Pledge® Checking
Enjoy low fees, convenient digital tools and live client support, plus a great 1-year intro APY to get your money growing.
Mortgage Solutions
You focus on the home, we’ll focus on the loan
Looking to buy a new home or refinance into a brand new loan? It doesn’t have to be complicated or time-consuming. With a full slate of home loan solutions and programs at our disposal, we’ll show you a better way home.
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Power Approval®
House hunt with confidence with our Power Approval program.Lock & Shop
Lock your rate before you find a home with the Lock & Shop program, which includes a one-time rate reduction option.Nationwide lender
We’re pleased to serve the home lending needs of clients across the country.Reach your goals faster. We can help.
Our experts are ready to lend a helping hand and make sure your mortgage is working hard for you.
Call 1-855-297-3895 today for your free refinance analysis
Diversification solutions
Offering more opportunities for your money to perform
At TIAA Bank, discover a combination of accounts, services and support that can help you get more from your money both today and further down the road.
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Turn to a trusted source
Take advantage of the unique opportunity to create a more diverse portfolio through a bank that’s backed by a long history of strength, stability and being there for its clients.Access to our experts
Let our expertise in the global markets work to your advantage. From day 1, we’ll be here for you with timely insights and dedicated support.Automatic purchase plan
Step into metals at your own pace
It’s time to diversify on your terms. Available only with the non-FDIC insured Metals Select® Unallocated Account, purchase plans start at $100 per month.
Discover TIAA
Don’t just retire, retire well
Plan for a brighter tomorrow with the support of our parent company, TIAA. Find out more about the TIAA difference today.
Setting out
Visit TIAA for tips and insights on retirement planning basics. Learn the first steps to take toward reaching your retirement goals. Get the basics
Planning my retirement
Getting to retirement is only part of the goal. At TIAA, you’ll access the investments and advice you need to help make it a happy one. TIAA solutions
Working for you
Created to serve. Built to perform.
Founded more than 100 years ago, TIAA is committed to helping institutions and individuals pursue positive outcomes through diversified financial services and a long-term investment perspective.
TIAA investment strategies, for all stages of life
For over a century, TIAA has been delivering the investment products, services and strategies that aim to help people get the most out of life. Now see how they can help you.

We’ve recently partnered with LoanCare, a leading national mortgage servicer, to better support all of your home loan needs. By working with LoanCare, we’re providing a better home loan management and payment experience for our clients.
While all loans will be transferred to LoanCare by March 2021, not all loans will transition at the same time. You’ll receive the specific date of your loan transfer—along with other important information—from TIAA Bank in the mail.
Until then, please continue to use our TIAA Bank client login to access your mortgage.
Once your loan has transferred to LoanCare, you’ll be able to set up online access and payment capabilities at TIAABank.myloancare.com
Until then, please continue to use our TIAA Bank client login to access your mortgage. Please note: Once your loan has transferred, you will still have access to tax documents and other important information through TIAA Bank.
Yes, depending on the method you use to submit your monthly payments.
Autopay
Recurring ACH or autodraft payments set up through TIAA Bank’s website or mailed to us will transfer to the LoanCare system and will continue to draft as scheduled. Due to the transfer, there may be a five- to seven-day delay in LoanCare’s first draft payment; this will not result in any late charges or negative impacts to your credit.
Third party
If you are currently making payments through a third-party service such as bill pay, you will need to update the payee, payment address and loan number. This new information can be found in the letter mailed to you approximately two weeks prior to your scheduled transfer date.
If you regularly submit your payments via mail, you will need to send future payments to:
LoanCare, LLC P.O. Box 37628 Philadelphia, PA 19101-0628
You can contact LoanCare for questions about your loan, or to make a payment.
LoanCare, LLC P.O. Box 37628 Philadelphia, PA 19101-0628 1-844-436-0374 Weekdays, 8 a.m. – 10 p.m. (ET) Saturdays, 8 a.m. – 3 p.m. (ET)