Community values
Reaching beyond TIAA Bank
Our guiding principles don’t just apply to clients and coworkers—we’re also committed to our neighbors and communities. TIAA Bank continues to focus on affordable housing, financial education and more.
A higher set of standards
We’re invested in what matters
Our bank is built on TIAA’s generations-long history of serving those who serve others. Today, we’re committed to embracing the values that have helped us provide for our clients and our coworkers for so many years.
Put the client first
We strive to help you better serve the world by helping you pursue your financial goals.
Value our people
Our people make the difference, so we give them the tools to do what they do best.
Act with integrity
We are defined by how we behave. We never compromise our high ethical standards.
Deliver excellence
If it’s worth doing, it’s worth doing well. We strive to be the best in everything we do.
Take personal accountability
Promises matter. We live our values, deliver results and keep our commitments.
Operate as one team
We help each other succeed and depend on each other to bring value to you.
