Common bank requests

Greetings, how may we help you?

Need to order new deposit envelopes? Want to update your contact information? We’ve compiled a list of questions and answers to our most common business bank requests for your convenience. If you can’t find the answer you need here, please call us at 1-866-371-3831.

Update my information
Check and deposit requests
Account requests

Use any of the following methods to place your request:

Phone

1-866-371-3831, opt 5

Mail

Download and complete our business contact information form and mail to:

TIAA Bank

11 Oval Dr., Suite 107

Islandia, NY 11749

Fax

Download and complete our business contact information form and fax to:

1-888-882-6977

Online Financial Center clients

Use any of the following methods to place your request:

Online

Online Financial Center clients

Use the following method to place your request:

Mail

Download and complete our manage security code form and mail to:

TIAA Bank

11 Oval Dr., Suite 107

Islandia, NY 11749

Note: You are required to provide a security code when contacting us with questions about your account. This is an extra protection we use to keep your information safe.

Please complete the form below to order more deposit envelopes.

There was an error processing your request. Please try again.

Thank you for your submission. You should receive your deposit envelopes in 3-5 business days.

Our online check deposit service is subject to approval and daily deposit limits will apply. The enrollment review process will generally take 1 to 2 business days.

Phone

1-866-371-3831, opt 5

System Requirements

Online Financial Center clients

Log in to your account. Then under the Banking tab, choose ‘Start making online check deposits.’ Please also call 1-866-371-3831, opt 5 to request a certification form.

Our remote deposit capture service is subject to approval and daily deposit limits will apply. The enrollment review process will generally take 1 to 2 business days.

Phone

1-866-371-3831, opt 5

System Requirements

Use any of the following methods to place your request:

Phone

1-866-371-3831, opt 5

Mail

Download and complete our request bank check form and mail to:

TIAA Bank

11 Oval Dr., Suite 107

Islandia, NY 11749

Fax

Download and complete our request bank check form and fax to:

1-888-465-9308

Online Financial Center clients

Fees apply. See Deposit Account Fee Schedule

Use any of the following methods to place your request:

Secure email*

Phone*

1-866-371-3831, opt 5

Mail*

Mail a letter of instruction with an original signature.

TIAA Bank

11 Oval Dr., Suite 107

Islandia, NY 11749

Fax*

Fax a letter of instruction with an original signature.

1-888-882-6977

Online Financial Center clients

* Please include

Your security code
For bank statements: specific month(s) and year(s)
For copies of checks: amount, date check posted and date check cleared
For 1099s: specific year(s) and client Social Security or Tax ID number

Fees apply. See Deposit Account Fee Schedule

Provide the sending financial institution with the following information:

Receiving bank: TIAA Bank
Our routing number: 063000225
Our address: 501 Riverside Ave., Jacksonville, FL 32202
For credit to: [your name as it appears on your account]
Your address: [your address as it appears on your account]
Account number: [your account number]

In a Foreign Currency

Foreign currency funds can only be transferred to World Markets accounts

View wire instructions

Use any of the following methods to place your request:

Online

Note: Request available for Standard and Premium service levels only.

Mail

Download and complete our wire transfer form and mail to:

TIAA Bank

11 Oval Dr., Suite 107

Islandia, NY 11749

Fax

Download and complete our wire transfer form and mail to:

1-888-465-9308

Online Financial Center clients

Fees apply. See Deposit Account Fee Schedule

Use any of the following methods to place your request:

Online

Note: Request available for Standard and Premium service levels only.

Mail

Download and complete our wire transfer form and mail to:

TIAA Bank

8300 Eager Rd., Suite 700

St. Louis, MO 63144

Fax

Download and complete our wire transfer form and mail to:

1-888-882-0073

Online Financial Center clients

Fees apply. See Deposit Account Fee Schedule

Phone

1-866-371-3831, opt 5

Mail

Send a letter of instruction with an original signature to:

TIAA Bank

11 Oval Dr., Suite 107

Islandia, NY 11749

Fax

Fax a letter of instruction with an original signature.

1-888-882-6977

Online Financial Center clients

We’re here for you

We offer fast, convenient support options, so you can spend less time on hold and more time running your business.

Give us a call

Live support is available weekdays, 8 a.m. – 5 p.m. (ET)

1-866-371-3831, opt 5

Email us

Use our secure email form to contact a business solutions specialist.

Send now

Tweet us

Business support is also available to you on Twitter.

@TIAABankHelp

OPERATING SYSTEM:

Windows® XP SP3, Vista, 7 or MAC® OS X 10.5 and above

SOFTWARE:

JavaSM plug in 6 or higher

BROWSERS:

Internet Explorer® 7 or higher, Firefox®, Safari®, Chrome®

INTERNET CONNECTION:

Broadband or DSL (minimum 128kb). Dial up can be used but system performance is not guaranteed.

SCANNERS:

TWAIN℠ compliant scanners, TWAIN compliant 'All-in-One' copier scanners or Panini MyVision X℠ (single item scanner). Compatible TWAIN drivers for certain scanners may not be available for use with Windows 7 and newer versions of Mac OS X.

Workstation:

933MHZ, 256MB RAM, 8MB-Video, USB 2.0 Port, keyboard, mouse, monitor

OPERATING SYSTEM:

Windows^® XP, Vista, 7 or MAC® OS X 10.5 and above (certified on select devices)

SOFTWARE:

Adobe Acrobat Reader 6.0 or higher, JavaSM plug-in 6 or higher

BROWSERS:

Internet Explorer^® 7 or higher, Firefox^®, Safari^®, Chrome^®

INTERNET CONNECTION:

Broadband or DSL (minimum 128kb). Dial up can be used but system performance is not guaranteed.

Note: You’ll need administrative rights to your computer to install the Remote Deposit Capture driver.

We look forward to hearing from you

Share with us your questions or comments. Simply provide the relevant information below. Our team is eager to provide the high level of service you deserve.

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Thank you for reaching out. A business banking specialist will be in touch soon.