What does TIAA Bank do with your private user data collected from this mobile application?


This mobile application requests access to private user data that may be stored on your device. Private user data collected by this application may be used to enrich and simplify your user experience, improve our services, run diagnostics related to application performance, obtain data related to your use of the application, and provide additional security to protect your account. Certain private user data, including your email address and your mobile device identifier, are automatically collected once you authenticate (log in) within the application for the purposes specified above and cannot be disabled until the application is deleted. If you have concerns about the contents of this notice, please utilize our online platform instead.

In addition, this mobile application may request access to your location data and your camera to enable you to utilize certain features available within the application. It is important for you to understand that:

  • Before granting access to your location data and your camera, you will be prompted to give the application that permission.
  • If you do not wish to grant that permission, you may decline. The application will still work, however, certain features within the application may not be available to you.
  • If you later change your mind, those permissions can be updated in your device’s settings.


Some examples of private user data this application may request access to are:

  • Your Location
  • Your Phone Number
  • Your Email Address
  • Your Mobile Device Identifier

In addition, this mobile application may request access to your camera to enable your use of certain features available within the application.


To protect your private user data from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

The application information is retained in accordance with state and federal record retention laws and TIAA Bank’s internal record retention procedures. Please contact us to determine if your private user data may be deleted.


Please contact TIAA Bank at 1-866-371-3831, opt. 5 regarding questions about the information included in this Mobile Privacy Disclosure or questions about this application.

You can also access the bank’s Consumer Privacy Policy at TIAABank.com/privacy.