Use any of the following methods to place your request:

Self service

Log in to your account. Go to your actions tab, then within the all accounts tile select ‘Update your profile.’

Secure upload

Download and complete our change contact information form  and return it via secure upload.

Log in to your account. Go to your actions tab, then within the TIAA Documents tile select ‘Upload documents.’

Use any of the following methods to place your request:

Self service

Log in to your account. Go to your actions tab, then within the all accounts tile select ‘Update your profile.’

Secure Upload

Download and complete our change contact information form  and return it via secure upload.

Log in to your account. Go to your actions tab, then within the TIAA Documents tile select ‘Upload documents.’

Use any of the following methods to place your request:

Self service

Log in to your account. Go to your actions tab, then within the banking tile select ‘Manage your security code.’

Secure upload

Download and complete our manage security code form  and return it via secure upload.

Log in to your account. Go to your actions tab, then within the TIAA Documents tile select ‘Upload documents.’

Note: You are required to provide a security code when contacting us with questions about your account. This is an extra protection we use to keep your information safe.

Use any of the following methods to place your request:

Self service

Log in to your account. Go to your actions tab, then within the banking tile select ‘Order checks.’

No-fee option available

Fees may apply. See Deposit Account Fee Schedule 

Please complete the form below to order more deposit envelopes.

There was an error processing your request, please try again.

Thank you for your submission. You should receive your deposit envelopes in 3-5 business days.

If your credit card or debit card has been lost or stolen, please call the following numbers immediately.

Credit cards: 1-800-738-2615

Debit cards: 1-888-882-3837

Use any of the following methods to place your request:

Self service

Log in to your account. Go to your actions tab, then within the manage debit card tile select ‘Change PIN.’

Secure upload

Download and complete our debit card management form  and return it via secure upload.

Log in to your account. Go to your actions tab, then within the TIAA Documents tile select ‘Upload documents.’

Use any of the following methods to place your request:

Self service

Log in to your account. Go to your actions tab, then within the manage debit card tile select ‘Replace lost/stolen card.’

Secure upload

Download and complete our debit card management form  and return it via secure upload.

Log in to your account. Go to your actions tab, then within the TIAA Documents tile select ‘Upload documents.’

Use the below method to place your request:

An Official Check is one that is issued by TIAA Bank on your behalf that serves as a guarantee of funds. Typically required for larger purchases such as a home or automobile, these checks are issued as official bank checks and signed by a bank representative.

Use any of the following methods to place your request:

Self service

Log in to your account. Go to your actions tab, then within the move money tile select ‘Request official check.’

Secure upload

Download and complete our Official Check order form  and return it via secure upload:

Log in to your account. Go to your actions tab, then within the TIAA Documents tile select ‘Upload documents.’

Fees apply. See Deposit Account Fee Schedule 

Use the below method to place your request:

Fees apply. See Deposit Account Fee Schedule 

Use any of the following methods to place your request:

Self service

Log in to your account. Then select the ‘Statements & docs’ button next to your name on the account summary page.

Fees apply. See Deposit Account Fee Schedule 

To receive a deposit via a wire transfer, provide the sending financial institution with the following information:

  • Receiving bank: TIAA Bank
  • Our wire transfer routing number: 063000225
  • Our address: 301 W. Bay St., Jacksonville, FL 32202
  • For credit to: [your name as it appears on your account]
  • Your address: [your address as it appears on your account]
  • Account number: [your account number]

Foreign Currency Wires

Foreign currency funds can only be transferred to World Markets accounts.

View wire instructions 

Use any of the following methods to place your request:

Self service

Log in to your account. Go to your actions tab, then within the moving money tile choose “Send a wire” or:

Send a wire transfer now

Secure upload

Download and complete our wire transfer form  and return it via secure upload:

Log in to your account. Go to your actions tab, then within the TIAA Documents tile select ‘Upload documents.’

Fees apply. See Deposit Account Fee Schedule 

Use any of the following methods to place your request:

Self service

Log in to your account. Go to your actions tab, then within the moving money tile choose “Send a wire” or:

Send a wire transfer now

Secure upload

Download and complete our wire transfer form  and return it via secure upload:

Log in to your account. Go to your actions tab, then within the TIAA Documents tile select ‘Upload documents.’

Fees apply. See Deposit Account Fee Schedule 

Use the below method to place your request:

Phone

 1-888-882-3837

Call before 4 p.m. (ET) for same day rate bump.

Use any of the following methods to place your request:

Self service

Log in to your account. Go to your actions tab, then within the banking tile select ‘Close an account.’