We don’t just welcome your questions, we encourage them. So don’t be shy. Use the info below to reach us whenever and however you like.
Individual banking clients, get in touch for the dedicated service you’ve earned.
Weekdays, 8 a.m. – 8 p.m. (ET) Saturdays, 9 a.m. – 7 p.m. (ET)
Don’t delay. If you’ve lost or suffered a stolen card, let us know as soon as possible.
Credit cards: 1-800-738-2615 Debit cards: 1-888-882-3837
Here are more ways to contact us, including our primary mailing address.
1-888-882-3837 Weekdays, 8 a.m. – 8 p.m. (ET) Saturdays, 9 a.m. – 7 p.m. (ET)
1-888-882-6977 Email
1-631-234-8815, ext 3501 Weekdays, 9 a.m. – 6 p.m. (ET)
TIAA Bank PO Box 1284 Charlotte, NC 28201-1284
063092110
TIAA Bank has partnered with LoanCare, a leading national mortgage servicer, to better support all of your home loan needs. Please contact their customer care team or visit their site to access and manage your loan.
Our foreign currency and precious metals experts are ready to assist you.
1-800-926-4922 Monday – Thursday, 8:30 a.m. – 5:30 p.m. (ET) Friday, 8:30 a.m. – 4 p.m. (ET)
1-888-882-0073 Email
TIAA Bank World Markets 8300 Eager Rd., Suite 700 St. Louis, MO 63144
Search from our nationwide network of over 80,000 fee-free ATMs.
Even though we might close from time to time, there’s no rest for your money.
Share with us your questions or comments. Simply provide the relevant information below. Our team is eager to provide the high level of service you deserve.
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