Use any of the following methods to place your request:

Online

Log in to your account. Go to your actions tab, then within the all accounts tile select ‘Update your profile.’

Use any of the following methods to place your request:

Online

Log in to your account. Go to your actions tab, then within the all accounts tile select ‘Update your profile.’

Use any of the following methods to place your request:

Online

Log in to your account. Go to your actions tab, then within the banking tile select ‘Manage your security code.’

Note: You are required to provide a security code when contacting us with questions about your account. This is an extra protection we use to keep your information safe.

Use any of the following methods to place your request:

Online

Log in to your account. Go to your actions tab, then within the banking tile select ‘Order checks.’

Mail*

TIAA Bank PO Box 1284 Charlotte, NC 28201-1284

Fax*

Fax a letter of instruction with signature to:

 1-888-882-6977

* Please include:
  • Your name and address as you want it to appear on the checks
  • Number of boxes
  • Check type
  • Starting check number
  • Alternate mailing address
  • Your phone number in case we have questions about your order
  • Your security code

Fees apply. See Deposit Account Fee Schedule 

Please complete the form below to order more deposit envelopes.

There was an error processing your request, please try again.

Thank you for your submission. You should receive your deposit envelopes in 3-5 business days.

If your credit card or debit card has been lost or stolen, please call the following numbers immediately.

Credit cards: 1-800-738-2615

Debit cards: 1-888-882-3837

Use any of the following methods to place your request:

Online

Log in to your account. Go to your actions tab, then within the manage debit card tile select ‘Change PIN.’

Use any of the following methods to place your request:

Online

Log in to your account. Go to your actions tab, then within the manage debit card tile select ‘Replace lost/stolen card.’

Use any of the following methods to place your request:

An Official Check is one that is issued by TIAA Bank on your behalf that serves as a guarantee of funds. Typically required for larger purchases such as a home or automobile, these checks are issued as official bank checks and signed by a bank representative.

Use any of the following methods to place your request:

Online

Log in to your account. Go to your actions tab, then within the move money tile select ‘Request official check.’

Fees apply. See Deposit Account Fee Schedule 

Use any of the following methods to place your request:

Mail

Download and complete our stop payment form  and mail to:

TIAA Bank PO Box 1284 Charlotte, NC 28201-1284

* Please include:
  • Your name and account number
  • Your security code
  • Payee on check
  • Check date and check number(s) or range if stopping more than one check
  • Check amount

Fees apply. See Deposit Account Fee Schedule 

Use any of the following methods to place your request:

Online

Log in to your account. Then select the ‘Statements & docs’ button next to your name on the account summary page.

Mail*

Mail a letter of instruction with an original signature.

TIAA Bank PO Box 1284 Charlotte, NC 28201-1284

Fax*

Fax a letter of instruction with an original signature.

 1-888-882-6977

* Please include
  • Your security code
  • For bank statements: specific month(s) and year(s)
  • For copies of checks: amount, date check posted and date check cleared
  • For 1099s: specific year(s) and client Social Security or Tax ID number

Fees apply. See Deposit Account Fee Schedule 

Provide the sending financial institution with the following information:

  • Receiving bank: TIAA Bank
  • Our wire transfer routing number: 063000225
  • Our address: 301 W. Bay St., Jacksonville, FL 32202
  • For credit to: [your name as it appears on your account]
  • Your address: [your address as it appears on your account]
  • Account number: [your account number]

Foreign Currency Wires

Foreign currency funds can only be transferred to World Markets accounts.

View wire instructions 

Use any of the following methods to place your request:

Online

Log in to your account. Go to your actions tab, then within the move money tile choose ‘Send a wire.’

Mail

Download and complete our wire transfer form  and mail to:

TIAA Bank PO Box 1284 Charlotte, NC 28201-1284

Fees apply. See Deposit Account Fee Schedule 

Use any of the following methods to place your request:

Online

Log in to your account. Go to your actions tab, then within the move money tile choose ‘Send a wire.’

Mail

Download and complete our wire transfer form  and mail to:

TIAA Bank 8300 Eager Rd., Suite 700 St. Louis, MO 63144

Fees apply. See Deposit Account Fee Schedule 

Use any of the following methods to place your request:

Online

Log in to your account. Go to your actions tab, then within the banking tile select ‘Close an account.’

Mail

Mail a letter of instruction with an original signature.

TIAA Bank PO Box 1284 Charlotte, NC 28201-1284

Fax

Fax a letter of instruction with an original signature.

 1-888-882-6977